Most items are normally shipped the same business day for orders placed before 4PM EST, paid with credit card or Paypal without complication. Exceptions to this policy are items are not in stock or are expected to arrive. Payment complications include: different shipping and billing addresses, billing information inconsistent with what is on the credit card record, and orders that cant be verified by phone. Orders will be processed an shipped by UPS Ground Track. Sales tax of 7% will be added for New Jersey Residents. International shipments may be subject to duty/tax or brokerage fees applied additionally by the carrier, LTB will not collect these fees or be responsible for them. If you require additional expedition of your order or need assistance please call us at:
(Monday - Friday 9:AM-6:PM EST) 201-883-1869 ext 1303.
Returns can be made by contacting LTB Support at:
support@ltbaudio.com
Most Items can be Returned within 15 Days of purchase in resaleable condition.
A 20% restocking fee may be applied. LTB Audio Systems support must be contacted prior to a return so you may receive a valid RMA#. Your return must include this number on the package and must be shipped complete with all manuals, cables and accessories with the product. Items will only be accepted by pre-paid shipping {Insurance is recommended}
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